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MBA Students Make Mark With Ink

The heartbeat of the Mike Cottrell School of Business is to equip future leaders to be catalysts for progressive and creative thinking in the business world.

A recent group of MBA graduate students exemplify the success which the business school believes that each  student can experience. Jacque Earp, Casey Allison, Mark Bennett, Raegan Harvey and Nick Townsend  comprised the team that was presented a list of potential organizations for which they would develop a new marketing plan.

Of the possible candidates, the five-member team elected to work with Interactive Neighborhood for Kids ( INK), a non-profit organization benefiting children in Gainesville/Hall County near NGCSU. INK provides children the opportunity to learn at their own pace while exploring their imaginations through hands-on learning. It also serves as an interactive museum of real-world experiences, from banking and money management to healthcare.

“The more we learned of INK, the more drawn we were to help Sheri [Hooper, INK executive director] and staff improve marketing, operations, and financial stability so the company can continue to grow and educate so  many students and visitors in our area,”said Harvey.
Hooper likewise was elated to work with the students, who showed a genuine interest is furthering INK’s overall vision.

"The knowledge and background of the team was incredible. The value of the information they gave us was absolutely priceless," said Hooper.
The marketing plan addressed INK’s market reach and current – as well as potential - impact in an effort to increase visitation to the museum. The team also implemented a business plan, which serves as an outline of INK’s operations. This plan provides INK with a practical approach to furthering the management, marketing and accounting aspects of the organization in addition to a document that provides INK’s background information for potential donors.

The students quickly discovered that the impact of working with INK reached far beyond their academic responsibilities, leaving each student feeling more prepared to take on challenging projects and tasks in their respective work environment.

"North Georgia's school of business has had a great impact on me both personally and professionally," said Allison. "In both my undergraduate and graduate degree studies, MCSOB faculty pushed students to take an active role in solving problems. The INK project helped me use the specific materials and theories learned to both find the problems and rectify or improve the situation."

Each member of the team expressed their gratitude for the opportunity to work with INK, and gained a newfound perspective of business marketing and the way in which that pertains to non-profit organizations.

Hooper shares their sentiments.

"I wish they were my personal team to work with every day of the week," she said. "They were great.”
INK will continue to thrive and have an impact on the lives of children for years to come. Thanks to the preparation and experience the Mike Cottrell School of Business has afforded these graduates, Hooper will likely have been the first of many business professionals to be grateful to have worked with them.

By Ben Helton. Republished with permission from The Cottrell Connection, Fall 2011

 
C12 Executive Speaks to 2013 Cohort

Last month, North Georgia's 2013 cohort of MBA students were visited by Buck Jacobs, Founder and Chairman of The C12 Group, LLC.
Buck Jacobs
Jacobs spoke as part of the Coaching from a Different Perspective integration event at the Graduate Center in Cumming. Integration events are a key part of North Georgia's MBA curriculum and offer students an opportunity to interact with and learn from senior executives from mid-size firms, as well as global companies.

Jacobs founded The C12 Group as a Christian leadership development organization. He's also authored several books and articles on the art of leadership, drawing on his experiences as Managing Director of Sta-Power Italia, a supplier of automotive aftermarket chemicals in Rome, Italy, as CEO of The Executive Development Institute, and as CEO of R.G. Haskins/N.A. Strand Corp., a manufacturer of specialty machine tools.

 
McDonald’s Franchisee & Operations Manager Speak to 2012 Cohort

On October 20, students in the Operations Management course in North Georgia’s 2012 MBA Cohort received a visit from local McDonald’s executives.

Mr. Bob Swoszowski is the franchisee of the Dahlonega McDonald’s and a strong supporter of North Georgia’s Mike Cottrell School of Business.

Mr. Swoszowski was accompanied by Ms. Kim Scott, operations manager for Northeast Georgia, Inc., the company that operates multiple McDonald’s outlets in northeast Georgia.

These executives spoke to the class about leadership, as well as restaurant and franchise operations.

 
FedEx Executive Speaks to 2013 Cohort

Michael Higley, U.S. International Managing Director at FedEx Express, spoke to North Georgia’s 2013 MBA cohort as part of the school’s Executive in Residence program. The dinner-and-discussion event took place on October 12, 2011 at the Cumming Graduate Center.

Dr. Mark Jordan, Graduate Program Coordinator, and Mr. Mike Banks, Director of Development, welcomed the MBA cohort, faculty and alumni guests and introduced Mr. Higley.

North Georgia Makes Leaders

Higley graduated from North Georgia in 1980 with a degree in criminal justice. While at North Georgia, he also served in the Corps of Cadets and a member of the Mountain Order of Colombo.

Follow Your Passion

Armed with his criminal justice degree, Higley entered law enforcement early in his career. Later, he accepted an opportunity to learn the ropes at FedEx and moved into corporate security. Now, Higley works in operations.

Along with opportunities to branch out and focus on areas outside of security, FedEx gave Higley many opportunities to see the U.S. and the world. He’s lived in Memphis, FedEx’s headquarters, and 28 other cities. He’s also worked in South America, the Middle East, Europe, and Asia.

Business Philosophy

MBA students asked about operations and leadership at FedEx. Higley explained the company’s strategy for acquiring local firms in the 200+ countries in which FedEx operates. He also explained the intricacies involved in evaluating the viability of acquisitions, adjusting to the local culture and adopting the local firm into the FedEx network.

He also explained that the company’s basic philosophy revolves around People, Service and Profit. Essentially, if you take care of your people, they will give great service to your customers. Your customers will pay for great service and that takes care of profitability.

Leadership Philosophy

Students also asked about Higley’s leadership experience in law enforcement, security and operations. Following are a few nuggets of wisdom Higley imparted:

  • “Know and manage yourself.”
    In the never-a-dull-moment world of law enforcement, you learn to stay calm and never show your stress or anxiety. Good leaders do the same.
  • “Get out and see your people. They want to see you.”
    Good leaders know their teams and are visible. They constantly encourage their teams to share ideas.
  • “Be honest, be direct and explain the whys.”
    Even when you’re delivering bad news, be honest. Your employees can tell when you’re not. Then, explain why you’re doing what you’re doing. They may not agree, but if they understand the reasoning and the necessity, they can better accept what’s happening.
  • “Trust, but verify.”
    Anyone who’s taken Dr. Poff’s class has heard this one before, but it bears repeating. It’s okay to trust, but it’s also smart to verify that you have all the facts.

Executive in Residence

The Mike Cottrell School of Business Executive in Residence program continues with Mr. John Trautwein, President and COO at Source Support Services on October 20. Visit the MCSoB website for more details.

 
2012 Cohort Visits Scientific Games

As part of the MGMT 6620 (Operations Management with Management Science) course, MBA students in the 2012 cohort visited Scientific Games on October 4.

Scientific Games is located in south Forsyth county and manufactures paper games, lottery games and other diversified gaming systems for a range of public and private clients.

During the visit, students received a tour of the offices, production and warehouse areas. Student also spoke with several company leaders and managers.

 

 
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